Privacy Policy

1. Introduction

Dakshis ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website dakshis7039.builtwithrocket.new or make a purchase from us.

By using our website, you consent to the data practices described in this policy.

2. Information We Collect

Personal Information: Name, email address, phone number, shipping address, billing address, and payment information when you place an order.

Account Information: Username, password, and profile details when you create an account.

Usage Data: IP address, browser type, pages visited, time spent on pages, and other analytics data collected automatically.

Communications: Messages you send us via contact forms, email, or WhatsApp.

3. How We Use Your Information

• Process and fulfill your orders
• Send order confirmations, shipping updates, and delivery notifications
• Respond to customer service inquiries
• Send promotional emails (with your consent)
• Improve our website and services
• Comply with legal obligations
• Prevent fraud and ensure security

4. Payment Information

We use Razorpay as our payment gateway. Your payment card details are processed securely by Razorpay and are never stored on our servers. Razorpay is PCI DSS compliant. Please review Razorpay's Privacy Policy for details.

5. Sharing Your Information

We do not sell, trade, or rent your personal information. We may share your information with:

• Courier Partners: Velocity Courier and other logistics providers to fulfill your orders
• Payment Processors: Razorpay for secure payment processing
• Analytics Providers: Google Analytics for website analytics (anonymized)
• Legal Requirements: When required by law or to protect our rights

6. Cookies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookies through your browser settings.

7. Data Security

We implement industry-standard security measures including SSL encryption, secure servers, and regular security audits to protect your personal information. However, no method of transmission over the internet is 100% secure.

8. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data
• Opt-out of marketing communications
• Lodge a complaint with the relevant data protection authority

9. Contact Us

For privacy-related queries, contact us at: